Last updated 16 August 2018
The personal information that I collect may include your name, address, email, telephone number and any other personal information you ask me to hold on your behalf. I collect personal information through phone calls, form enquiries, emails, reservations, meetings, lessons, quotations, orders, bookings and contracts.
I use your personal information to provide services, carry out contracts, complete/send out orders, and to meet my legal, accounting and tax obligations. At the point where I determine there is no longer a requirement to hold your personal information, it will be either destroyed or securely isolated and protected from any further processing. Unless required to do so by law I will not disclose, sell or share your personal information without your consent.
You have the right to request any personal information that I process or hold about you, together with the reasons for processing, how long I intend to hold it, and to whom I disclose it to. You also have the right to ask me to correct any incorrect personal information that I hold about you, or to erase it, unless there is a valid or legal reason for not doing so. In certain circumstances you have the right to data portability of your personal information and to be informed of my automated decision-making.
I use the following services and business functions.
Google Analytics – I use Google Analytics on my website and follow Google guidelines to implement anonymous reporting of site usage. My current data retention setting is 26 months. Read a technical explanation of how Analytics anonymizes IP addresses here. If you would like to opt-out of Google Analytics monitoring your behavior on my website please use Google Analytics Opt-out.
TrackMan – I use TrackMan for conducting golf lessons and storing golf lesson data. TrackMan follow and comply with Regulation (EU) 2016/679. You can see their privacy nolicy here: TrackMan Privacy Notice.
I take appropriate technical and organisational measures to protect and secure your personal information, including need-to-know access control, full disk encryption, firewalls, anti-virus, two-factor authentication where appropriate, and SSL/HTTPS protocol.
If you wish to raise a complaint regarding my processing of your personal information, you can do so at the ICO (Information Commissioner’s Office) – https://ico.org.uk/concerns/.
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